1.Joywhale Care+ Plan is a warranty plan at a higher level for certain products (shows on front page).


2.The Care+ Plan includes 3 months warranty& 3 years maintenance guidance.

We'll offer free solutions for all product quality-related problems such as damaged upon arrival, the battery won't charge, or small part breaks during normal usage.

After 3 months, we'll continue to provide maintenance guidance& channels to buy the most replacement parts for up to 3 years.


3.The Care+ Plan does not include damage caused by the wrong installation and use, bought by mistake, or other non-product problems. In these cases, we'll offer solutions at the lowest cost but can't promise absolute free.