1. How do I contact Joywhale regarding my order?

If you have any questions, please feel free to contact us at service@rideonsupport.com.


2. What is the warranty of my item?

We offer 3 months warranty and 3 years maintenance guidance (For details, please refer to the detailed introduction on the Warranty page)


3. How do I return the item?

Please contact our customer service at service@rideonsupport.com.

Note: Original packing boxes are required for returning products.